100% Free FedEx Standard Shipping in the Continental U.S.A. for All Product Orders over $45.
100% Free FedEx Overnight Shipping in the Continental U.S.A. for All Specimens as part of our Confirmation and Medical Review Officer (MRO) Employee Drug Testing Services.
Shipping Method for Products
Products are shipped via FedEx.
For express shipping:
Problems with Shipping
In the extremely rare case that we do not have an item in stock, we will contact you as soon as possible and offer a substitution of a drug test kit that will cover your needs at no extra charge. However, if you prefer, we will back order the items not currently available or cancel that portion of the order. We can also split the shipments if needed.
Note: In some cases, orders may arrive in different shipments since they may come from more than one shipping location or if a portion of the order is delayed.
If you receive a damaged item, please notify the shipping company immediately upon delivery, if possible. However, we must be notified within five (5) business days about the damage so appropriate action may be taken. Please keep all the items because we may want them returned.
Please visit our Help Desk for issues regarding your order or feel free to Contact Us.
We store and ship our drug and alcohol testing kits and supplies from FDA 510k Cleared and ISO 13485:2003+AC:2007 Certified Facilities. This assures the highest level of legal protection for our Customers. If you purchase more than one product, you may receive your order in more than one shipment from more than one storage facility.
We ship employment and pre-employment drug test kits to all 50 states in the U.S. We do not ship outside the US. We do not ship to P.O. Boxes. If you do not have a residential or business address, please contact us for an alternative shipping procedure.
You will receive a Shipping Tracking Number directly from the carrier or from us at the email address you registered at time of purchase. We will provide the carrier with your email address for this purpose only.
International Order Information
How to Place an International Order: If you would like to place an International Order and the terms above are acceptable, please follow the steps below.
Please feel free to contact us with any questions you may have. We are here to help!